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FAQ

Do you take orders over the phone or by email?
All orders must be placed through the website, we cannot process phone or email orders.
If you have trouble placing an order you can view detailed instructions here... 

What are your delivery costs?
Orders over $120 are delivered freight-free, otherwise all orders are $7.95 delivered nationwide.
View our delivery policy here...

Can I add to my order?
Simply place another order select 'ADD TO AN EXISTING ORDER' as the delivery option, you will not be charged extra freight. More info can be found here...

Can I pick up my order?
Yes, just select 'PICK UP' as the delivery option and you will not be charged for freight.
More info can be found here...
 
Do you have a shop?
We have a small showroom on-site where you can come and view or try selected products - this includes our range of fragrances and essential oils. View a map of our location here...
 
Do you have wholesale or practitioner pricing?
As you are buying direct from us, all prices shown are in fact wholesale for all PureNature branded products. Whilst we do not offer any discounts for practitioners or businesses, significant savings can be made by simply purchasing larger sizes of most products.
If you are interested in larger quantities than those listed, please do contact us for a competitive quote.
 
Can I ingest your products?
In general, only products listed under the WHOLEFOODS category are food grade and may be ingested. The only other products suitable for ingestion  are vegetable glycerine and our range of natural flavours and food-grade essential oils. Food grade essential oils are for flavouring purposes only, PureNature does not promote the ingestion of essential oils for therapeutic purposes.




 
     

Visit Us

34B Te Pai Place
Henderson
Auckland 0640
 

Hours

Monday-Friday, 9am-4pm
            
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