Step 1: Log In
Click on the icon in the top right hand corner of the page
You will be taken to the Login page where you will be asked to enter your email address and password if you already have an account with us.
You can also have your password sent to you if you have forgotten it by clicking on the link below the Login panel and entering the email address your account is listed under
Step 2: Create an Account
If you do not have an account with us, click on the icon to the left of the Login panel.
You will then be asked to enter your details, make sure these are correct
After you have logged in or created an account you will be taken to the MY ACCOUNT page. Here you can update your details, check the status of an order and view your loyalty points balance
Step 3: Let's Go Shopping!
Find the product you want by either looking under a category or entering a search term in the search button located in the top right hand corner of the page.
TIP: one word searches are more effective...
When you have found the product, select the size you want by clicking on the small arrow in the drop down window and clicking on the size of our choice. You can then simply click ADD TO CART or if you want multiple units enter the amount in the quantity box. Please note, some items do not have size options
A panel will now open in the top right hand corner of your page showing the items in your cart. You can now select your delivery option, click here to view our delivery policy and rates
Once you have finished shopping click on the CHECK OUT button in the shopping cart
Step 4: CheckoutFirst, review your order and make sure you have everything:
Now follow the steps on the left hand side of the page to complete your order.
1. Do you have an account with us?
Choose from one of the three options, if you have already logged in you can skip this step.
2. Do you have a voucher or coupon code?
If you have been given a voucher or issued a coupon code enter it here to redeem against your order. You can also view you points balance here and redeem these against your order if you wish.
3. Please enter your contact details
If you have not logged in you will need to enter your contact and delivery address
4. Please select your delivery method
Choose how we will be getting your order to you
5. Please select payment method and charity
You can pay for your order either by credit card or bank deposit.
For every order over $20, we donate $1 to one of two charities - this does not cost you at all. Make sure you select which charity you would like us to support, you can click on each charity's icon to learn more about them
Be sure to accept our terms of trade, then click the PLACE ORDER button at the bottom right hand corner of the page.
You can also add any comments relating to your order at this point.
If you select to pay using our secure payment gateway you will be redirected to a new page where you will be prompted to enter you credit card details
Once your payment has been processed you will receive a confirmation email from us. If you opt to pay by bank deposit, this email will include payment instructions.
If you have any questions please contact us for further assistance